Refund Terms

Welcome to KINETICFIELD! We value your satisfaction and are committed to providing you with a seamless experience. Our refund policy is designed to ensure transparency and fairness. Please read through the following terms carefully.

Eligibility for Refunds

Refunds are available for purchases made directly through KINETICFIELD's official platform. To qualify for a refund, you must meet the following conditions:

• The refund request must be made within 30 days of purchase.
• The product or service must be unused and in its original condition.
• Proof of purchase is required (e.g., receipt or order confirmation).

Non-Refundable Items

Certain items are not eligible for refunds. These include, but are not limited to:

• Downloadable software products.
• Gift cards.
• Customized or personalized items.

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Include your order number and the reason for the refund request. Our team will review your request and respond within 5-7 business days.

Refund Approval

Once your refund request is approved, we will process the refund to your original payment method. Please allow up to 10 business days for the funds to be credited back to your account, depending on your financial institution's policies.

Partial Refunds

In certain cases, partial refunds may be granted. This is typically applicable if:

• The product is not in its original condition.
• Some components of the product or service have been consumed.

Changes to Refund Policy

KINETICFIELD reserves the right to modify this refund policy at any time. Updates will be posted on our website, and it is your responsibility to review the changes periodically.

Contact Us

Should you have any questions regarding our refund policy, please reach out to us at [email protected].